Same-day service. Honest pricing. No upsells. Veteran-owned plumbing you can trust.
Most homeowners in Portola Valley don't think about their garbage disposal until it stops cooperating — and by then, they're already paying for either a rushed fix or an oversold replacement.
Almost always jammed — not dead.
Usually cracked internal seal — replacement needed.
Often a mounting flange problem — fixable.
Rarely broken; usually a cleaning issue.
Signaling motor failure.
Knowing which bucket your problem falls into changes the price by hundreds of dollars. That's why we diagnose before we quote.
Focused service, priced by the actual job — not the panic.
Installing a new disposal sounds simple until you factor in the dishwasher drain hose, the mounting assembly, the discharge tube alignment, and whether your existing electrical setup actually supports the new unit's amp draw. We handle all of it — including hauling away the old unit.
For Portola Valley homes with older sink configurations, we frequently encounter undersized drain lines or non-standard mounting brackets that need adapting. We don't charge extra for figuring that out.
A disposal lasts 8 to 12 years on average. Past that point, replacement usually costs less over time than repeated repairs. We carry InSinkErator and Waste King in multiple horsepower ratings, and we'll tell you honestly which one fits your kitchen — not which one has the best margin for us.
Bottom leaks mean replacement. Top leaks are usually fixable flange issues. We isolate before quoting.
We'll never charge a full service call for a 90-second hex wrench fix.
We carry the right adapters for QuickLock and EZ Mount systems.
No phone lowballing. No truck renegotiation.
Diagnostic + jam release
Seal, flange, mounting repairs
1/2 HP unit
3/4 to 1 HP + dishwasher reconnect
Hit the red reset button on the bottom of your disposal. If it tripped, this fixes it. No call needed.
Look under the sink with a flashlight. If you see water actively dripping, snap a photo. It speeds up our diagnosis and lowers your bill.
Listen to the sound when you flip the switch. Hum, click, silence, or grind — each one tells us something different.
"I called Reliable expecting a sales pitch for a $500 replacement. The tech showed up, used the wrench under the unit, freed the jam, and charged me $89. I'll call them for every plumbing problem from now on."
"Had a leak under the sink that two other plumbers said meant a full disposal replacement. The Reliable guy spotted it was just the discharge tube gasket. Forty bucks in parts, done in twenty minutes. Honest people."
"The installation took longer than expected because our old mounting bracket was non-standard. They didn't upcharge me for it — said it was on them since they hadn't flagged it ahead of time. That kind of honesty is rare."
For non-emergency disposal jobs, we usually schedule within 24 hours in Portola Valley. Same-day slots open up most weekdays before noon.
We charge a flat $65 trip-and-diagnostic fee in Portola Valley Metro, which we waive entirely if you book the repair with us.
Yes. If repair costs exceed 60% of replacement, we'll tell you outright. Repairing an old unit rarely makes financial sense past year 10.
In most Portola Valley homes, yes — but it requires verifying the dedicated outlet, the switch wiring, and drain alignment first.
If your disposal is humming, leaking, jammed, or just plain done — call us. We'll diagnose it before we quote it, and we'll never charge you for a problem you don't actually have.
Click Here to Call (888) 466-2103Get clarity before committing. Schedule a Portola Valley Metro disposal diagnostic today.